Refund & Return Policy
Thank you for shopping with Anshify. Customer satisfaction is our priority. Please read our Refund & Return Policy carefully before making a purchase.
1. Return Eligibility
You may request a return if:
- The product is damaged during delivery.
- You receive an incorrect product.
- The product has a manufacturing defect.
- The product is significantly different from its description.
To be eligible for a return, the product must:
- Be returned within 7 days of delivery.
- Be in its original condition with all accessories, charger, manuals, and packaging.
- Include the original invoice or proof of purchase.
2. Non-Returnable Items
The following items are generally not eligible for return:
- Products damaged due to misuse, negligence, or accidental damage.
- Products with physical damage caused after delivery.
- Products repaired or modified by unauthorized service centers.
- Customized or special-order products.
- Corporate gift items once delivered, unless damaged or defective.
3. Refund Policy
Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method.
- Refunds are generally processed within 5โ10 business days.
- Bank or payment gateway processing times may vary.
4. Replacement Policy
If a replacement is available, we may replace the defective or damaged product instead of issuing a refund. Replacement requests are subject to stock availability.
5. Return Shipping
- If the return is due to our error (wrong product, damaged item, or manufacturing defect), Anshify will bear the return shipping cost.
- If the return is requested for any other eligible reason, the customer may be responsible for return shipping charges.
6. Order Cancellation
- Orders may be cancelled before they are shipped.
- If payment has already been made, the refund will be processed after cancellation confirmation.
- Orders that have already been shipped cannot be cancelled and must follow the return process.
7. Warranty Claims
Products covered under warranty should be claimed through our Warranty Policy. Warranty claims are handled separately from the return and refund process.
8. How to Request a Return
To initiate a return or refund request, please contact our customer support with:
- Your Order Number
- Reason for the return
- Photos or videos (if the product is damaged or defective)
- Your contact details
9. Contact Us
๐ข Anshify
๐ Website: https://www.anshify.com
๐ง Email: support@anshify.com
๐ Phone: +91 84460 40872
By placing an order with Anshify, you acknowledge that you have read and agree to this Refund & Return Policy.